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Terms & Conditions

 Introduction

Welcome to Lunch Dabba. By using our services, you agree to comply with and be bound by the following terms and conditions. Please review the following carefully. If you do not agree to these terms, you should not use our services.

 Services

Lunch Dabba offers delivery of Indian vegetarian lunches to individuals working or studying in Melbourne CBD. The meals are sourced from partner restaurants and delivered directly to your location.

Orders and Payments

  • Orders must be placed by 8:30 AM on the day of delivery for same-day service.

  • Payments are made in advance at the time of ordering through our website or mobile app.

  • Once an order is placed, it cannot be canceled or modified after the cut-off time.

Pricing

  • The price for each meal is inclusive of delivery.

  • Prices are subject to change, and any changes will be communicated on our website

Delivery

  • Delivery is available within the Melbourne CBD and surrounding areas within a 2.5 km radius.

  • Delivery windows are from 11:00 AM to 2:00 PM on business days.

  • We aim to deliver all meals within the specified time window. However, traffic and weather conditions may cause delays.

Refund Policy & Liability

  • Refunds are available under specific conditions, as outlined in our Refund Policy below.

  • We reserve the right to refuse service or cancel orders at our discretion.

  • Lunch Dabba is not responsible for any damages or losses resulting from the consumption of meals delivered.

  • All meals are prepared by our partner restaurants on the same day and should be consumed in less than 3 Hours upon delivery.

  • We shall not be liable for any delays in delivery due to unforeseen circumstances beyond our control.

 Changes to Terms

  • Lunch Dabba reserves the right to modify these terms and conditions at any time. Continued use of the service after changes are made indicates acceptance of the new terms.

  • For any queries or support, please contact us at support@lunchdabba.com.

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